Occasionally, I like to keep up with the Jones', Kim's and Park's so I thought I'd share my experience with a particular baby food company. The following picture is from a package of a popular Korean brand of baby gruel. The quality is not the best but it is pretty obvious to any observer that at least one of the little brownish spots has legs. My wife really wanted to just let it go originally but then I thought, what if this is a regular thing. I certainly didn't want my 1 year old eating 6-legged creatures and I'm sure others didn't either.
In retrospect, I probably should have made a bigger deal of it but all I did was contact the company. They sent out a representative who came over and looked at the offending rice and it's packaging (even took the evidence with him in a plastic bag) and offered to give us a few freebies of the company's product (by mail....as if). There were the expected, 'this is not a usual thing' and 'sorry about this' yada yada yada and an unceremonious exit. A follow-up phone call a few days later and that was the end of it. No closed down factory lines, no headlines. I was content pretty much to let it go until the recent spat of headlines about rats in snacks then flies and wood chips in the beer. Just thought I'd share.
I just have to wonder out loud though...if I was content to let well enough alone...how many other people out there have similar experiences with various food companies that have just tossed the offending food and chalked it up to O. Well and his friends G. Whiz and G. Willikers?